Salient Systems Limited, formed in 2001 and with offices in Maidstone and Newcastle, is a specialist company totally focused upon providing value-adding systems and services to Utility Meter Reading and Field Resource Management companies.

Our directors, consultants and senior technologists are drawn from a pool of very experienced personnel all of whom have demonstrated significant achievement in IT systems design, build, implementation and support specifically within the business area of Utility Meter Reading, Portfolio Management and Field Resource Management.

We are confident that we can demonstrate industry leading expertise in all areas of portfolio management, meter reading and the field service management aspects of end-to-end data management and service provision - from work management and resource management aspects through to integration of CE based hand-held applications within an appropriate enterprise application model.

Our expertise, knowledge and experience have to date been successfully applied on our customers behalf to numerous business support and business improvement projects including:

• Business improvement as measured against industry regulatory metrics.
• Business improvement as measured against external customer requirements.
• IT support and enhancement for existing third party solutions.
• Internal business process review, problem identification and improvement.
• Development of a CE based hand held field resource management system (Field Manager) supporting both landline and mobile communications - 1,900 units deployed.
• Development of an ‘n’ tier component based Enterprise Application Framework (EAF) to support fast deployment of future additional business requirements within a stable IT framework – used internally by Salient Systems and by a customer’s development team.
• Development of a comprehensive Oracle based Work Management Solution (Work Manager). This system has been designed and developed to incorporate all the back-end work flow, resource management, contract management and business support functionality required by a field based service company.
• Development of a comprehensive Read Validation tool (CREDO – Complete REad Diagnostic Operation). This system has been designed and developed in conjunction with Elexon to assist agents validating meter readings. Common reader errors are covered allowing reductions in resource levels dedicated to read validation.

In summary Salient Systems is financially stable and is a recognised leader in its specialist field with demonstrable in-depth business experience, proven development and systems skills and industry leading packaged solutions. However, more than a collection of experienced professionals, Salient Systems is a company with a declared objective of seeking to apply our skills and experience towards the goal of contributing to our customer’s success.